Service and emotional support dogs are specially trained animals that assist people with physical disabilities by performing life tasks they cannot do for themselves. US laws recognize that these animals are an important part of many individuals’ lives.
Service animals aren’t restricted in the same way that ordinary pets are. Any business discriminating against someone who has a service animal may get charged with a misdemeanor. A business can verify that the animal is a service animal and not a pet by asking what tasks the animal performs, but the business is not allowed to require documentation of any kind. Businesses must not charge a fee for a service animal to enter the establishment even if there is a fee for pets to access the area.
People requiring service animals can’t be denied housing or employment due to their service animal. A service animal’s owner is liable for any damages or injuries caused by the animal just as if it were a regular pet in any public or private place. Job seekers may still be denied employment if their disability prevents them from fulfilling their job duties.
How to Get Your Dog Approved for Service Assistance
Sadly, some people are asking whether "service animal" laws are being abused by those who want to scam the system.
There have been news stories, articles, opinion pieces and other editorials where people rant and complain about people they believe to be abusing the system. You hear some complain that they had to sit near a dog at a restaurant that they don't believe is a "real" service dog, or others complain that their neighbors have a pet in a "no pet" building because they claimed the animal is an emotional support animal.
Some of the commentary has an indignant tone, and some people are downright angry.
How does this affect those who legitimately own and use a service animal to better their lives? In many ways.
For one, it can it more difficult to navigate bureaucracy of the world when your claim of a disability and your service or emotional support animal's status is questioned. If a landlord or business owner has heard negative stories claiming that some people are abusing the system, it can cause them to look suspiciously at all claimants.
But that percentage of abuse, which in the area of service animal laws is hopefully small, is arguably a very small price to pay when compared to the higher goal of promoting access and equality for all.
In the end, you cannot control any system to make it 100% abuse proof. So tolerating the few people who scam service animal laws is the price we gladly pay to ensure that the disabled in the great state of California have equal access under law.
What's the Difference Between Service Dogs, Therapy Dogs, and Emotional Support Animals?
One scroll through social media is probably enough to convince you--if you needed convincing--that people love cute animals in general, and their dogs in particular. But while humanity in general may be endlessly enamored of man's best friend, bosses frequently disagree.
From fears of litigious allergy sufferers to costly personal injury claims to animal-hating landlords, there are plenty of reasons company leaders might be skeptical of joining the dog-friendly office trend.
If your boss is among them and you're a die-hard dog lover, is there any way to persuade him or her to open up your workspace to fuzzy friends?
Here's yet another area of life where science might be able to help you out. New research from Central Michigan University offers a rationale for dog-friendly offices that you just might be able to sell to your wary boss.
The furry secret to improved collaboration
The study, which was highlighted recently by UC Berkeley's Greater Good Science Center, is based on a simple premise: Have groups complete short tasks that involve creativity and cooperation, such as coming up with a fictional 15-second ad, and see how having a dog present for the experiment affects outcomes. So, how did it go?
It turns out canines are great for collaboration. Both the participants themselves and outside experts who rated the videotaped tasks for closeness, warmth, and cooperation said that adding a dog to the mix made people more trusting and more helpful. In short, just having a dog around seems to do wonders for teamwork.
"When people work in teams, the presence of a dog seems to act as a social lubricant," lead author Steve Colarelli commented. "Dogs seem to be beneficial to the social interactions of teams."
Why do dogs have such outsize impacts on how we treat each other? The answer offered by the researchers will come as no surprise to most pet owners--it seems that having animals nearby just makes us happier, and people who feel better tend to be nicer.
So if your boss is not sold on opening your office to canine companions, you might want to show him this study. And if you need to apply a little more pressure, earlier research showing that dogs also reduce stress, or this useful post from my Inc.com colleague Christine Lagorio-Chafkin on overcoming objections to dog-friendly offices might also be helpful.
Do you find your personality or behavior changes when there are dogs around?
How to Get a Pet Therapy Certification
Animal experts attribute most animal actions and thoughts to instinct. It seems that they don't give our dogs, cats, birds and other pets enough credit. Why? Because there are documented cases of peoples' pets saving them from fire, fending off attackers and other brave acts. How do we truly know that our beloved pets are doing these things strictly from instinct? Though I'm not an animal behaviorist or scientist, throughout life I've watched and worked with many different animals. I believe that they have feelings, and are more like us emotion-wise than we give them credit.
For example, lately in the news, a woman reported that her Golden Retriever gave her the Heimlich manoever when she was choking on a piece of apple. He kept jumping on her chest until the apple ejected from her throat and flew across the room. Then, he ran over and ate it (he still is, of course, a dog). He knew his owner was in danger and responded to it. Now, that's devotion.
Observe your animals deeply, and see what you think. Are they just doing what their genes tell them to do or are they showing emotions? Science is advanced, but there is so much more to know about our pets and what makes them tick. Those who relate well to animals seem to be more in tuned to the way they think. Being calm and slow moving around many animals puts them at ease. Same with people, we like those who are calm and not aggressive towards us. Animal husbandry is fascinating, and worth learning more about. The more we know about our animals, the better we will relate to them. We may not speak their languages but we can at least show them the respect and understanding they most definitely deserve.