Service dogs in Spokane Valley are amazing. They have been extensively trained, live strict but loved lives, and take care of their owners like truly no one else can. The dogs’ abilities to detect seizures, pick up dropped items, and even warn owners of impending stroke or heart attack make these dogs literally life savers.
With all the amazing things these animals can do, it’s no wonder we have learned to accept them in places we usually wouldn’t, like a restaurant or the office. But there is a growing cynicism towards service and support animals in general, and mostly because of misunderstanding, and I’ll admit that I used to be one of these people.
I was not raised in a house with pets, and I never could understand the “emotional support animal“. I could understand a seeing eye dog or a dog that assists with the hearing impaired, but these are obvious needs that a dog could help with. When I would see articles about an emotional support pig or bunny, I would roll my eyes.
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Sadly, some people are asking whether "service animal" laws are being abused by those who want to scam the system.
There have been news stories, articles, opinion pieces and other editorials where people rant and complain about people they believe to be abusing the system. You hear some complain that they had to sit near a dog at a restaurant that they don't believe is a "real" service dog, or others complain that their neighbors have a pet in a "no pet" building because they claimed the animal is an emotional support animal.
Some of the commentary has an indignant tone, and some people are downright angry.
How does this affect those who legitimately own and use a service animal to better their lives? In many ways.
For one, it can it more difficult to navigate bureaucracy of the world when your claim of a disability and your service or emotional support animal's status is questioned. If a landlord or business owner has heard negative stories claiming that some people are abusing the system, it can cause them to look suspiciously at all claimants.
But that percentage of abuse, which in the area of service animal laws is hopefully small, is arguably a very small price to pay when compared to the higher goal of promoting access and equality for all.
In the end, you cannot control any system to make it 100% abuse proof. So tolerating the few people who scam service animal laws is the price we gladly pay to ensure that the disabled in the great state of California have equal access under law.
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A Labrador retriever turns on a light for a wheelchair bound owner. This is only one of the multitude of tasks that service dogs can provide for their owners. Service dogs are defined as those performing specific tasks for individuals with disabilities. There is some confusion regarding the diversity between service dogs and emotional support animals, but the differences are significant.
It is not necessary to register a service dog, however, certain countries such as the United Kingdom, do require that service dogs to be certified. Assistance Dogs International is one of the most highly regarded organizations to provide this certification. Many online organizations offer service dog registry, but this registration alone doesn't classify your pet as a service dog. Significant fines can be administered to those who fraudulently try to pass off a companion animal as a service dog.
Emotional Support Animals
Emotional support animals are often confused with service dogs, but there are significant differences. Emotional support animals may accompany someone who fears the dentist, or is afraid to fly. These animals are often taken to disaster areas to comfort individuals affected by natural or man-made disasters. Under the auspices of the Americans with Disabilities Act, establishments are not required to allow entry to emotional support animals, but many places are becoming more dog friendly.
The Scientific Case for Dog-Friendly Offices
Service dogs are specially trained animals that assist people with physical disabilities by performing life tasks they cannot do for themselves. Florida laws recognize that these animals are an important part of many individuals' lives.
If Someone Asks
Service animals aren't restricted in the same way that ordinary pets are. Any business discriminating against someone who has a service animal may get charged with a misdemeanor. A business can verify that the animal is a service animal and not a pet by asking what tasks the animal performs, but the business is not allowed to require documentation of any kind. Businesses must not charge a fee for a service animal to enter the establishment even if there is a fee for pets to access the area.
Housing and Employment
People requiring service animals can't be denied housing or employment due to their service animal. A service animal's owner is liable for any damages or injuries caused by the animal just as if it were a regular pet in any public or private place. Job seekers may still be denied employment if their disability prevents them from fulfilling their job duties.
In Florida it is illegal to harm or hinder a service animal from completing its duties. Anyone unintentionally injuring or endangering a service animal can be charged with a misdemeanor. Anyone who intentionally injures or kills a service animal will face felony charges.
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One scroll through social media is probably enough to convince you--if you needed convincing--that people love cute animals in general, and their dogs in particular. But while humanity in general may be endlessly enamored of man's best friend, bosses frequently disagree.
From fears of litigious allergy sufferers to costly personal injury claims to animal-hating landlords, there are plenty of reasons company leaders might be skeptical of joining the dog-friendly office trend.
If your boss is among them and you're a die-hard dog lover, is there any way to persuade him or her to open up your workspace to fuzzy friends?
Here's yet another area of life where science might be able to help you out. New research from Central Michigan University offers a rationale for dog-friendly offices that you just might be able to sell to your wary boss.
The furry secret to improved collaboration
The study, which was highlighted recently by UC Berkeley's Greater Good Science Center, is based on a simple premise: Have groups complete short tasks that involve creativity and cooperation, such as coming up with a fictional 15-second ad, and see how having a dog present for the experiment affects outcomes. So, how did it go?
It turns out canines are great for collaboration. Both the participants themselves and outside experts who rated the videotaped tasks for closeness, warmth, and cooperation said that adding a dog to the mix made people more trusting and more helpful. In short, just having a dog around seems to do wonders for teamwork.
"When people work in teams, the presence of a dog seems to act as a social lubricant," lead author Steve Colarelli commented. "Dogs seem to be beneficial to the social interactions of teams."
Why do dogs have such outsize impacts on how we treat each other? The answer offered by the researchers will come as no surprise to most pet owners--it seems that having animals nearby just makes us happier, and people who feel better tend to be nicer.
So if your boss is not sold on opening your office to canine companions, you might want to show him this study. And if you need to apply a little more pressure, earlier research showing that dogs also reduce stress, or this useful post from my Inc.com colleague Christine Lagorio-Chafkin on overcoming objections to dog-friendly offices might also be helpful.
Do you find your personality or behavior changes when there are dogs around?